From internet scams to unauthorized transactions, scammers are taking advantage of these trying times to mislead and deceive consumers, according to New York Attorney General Letitia James.
Consumers need to be vigilant and guard against fraud.
Below are some of the top consumer complaints and tips for avoiding these scams:
These include: internet services and service providers, data privacy and security, digital media, data breaches and internet manipulation fraud.
Below are tips for avoiding some of these scams:
Regularly check your online accounts for unauthorized transactions and immediately contact your online service (or credit card company, if applicable) if you see anything suspicious.
OWNER / TENANT DISPUTES
These include: releases of security deposit, harassment of tenants.
Here are a few tips :
Your landlord must return your security deposit within 14 days of your departure. If your landlord takes money from the damage deposit, they must provide an itemized receipt outlining the damage and its cost. If your landlord doesn’t give you this receipt within 14 days of moving out, they must return your entire security deposit to you, whether or not there is damage. If your landlord fails to comply, you may be entitled to up to twice the amount of the security deposit.
If you are having difficulty paying your rent, please contact your social service. Check the links below:
These include price gouging, faulty merchandise, poor customer service, pet stores and animal breeders.
CONSUMER RELATED SERVICES
These include COVID-19 testing facilities, alarm companies, dry cleaners, restaurants, movers, personal household services.
COVID-19 testing facilities that advertise turnaround times for test results are required to accurately state how long it will take consumers to receive their test results. Any consumer who believes that a lab or other testing facility is making misleading claims about their time to get test results should report it to their state attorney general’s office.
These include: Sales, Service, Financing, Repairs.
Beware of deceptive sales tactics when buying or leasing a car. Prices for new and used automobiles continue to climb, driven by factors such as strong demand and global shortages of semiconductors, which are an essential component of new automobiles. Do not sign any documents and never leave the dealership with a car until you have carefully reviewed all of your documents. Don’t sign a blank document that doesn’t have numbers or words filled in.
Make sure what you sign is what the seller told you and that you are not being charged for accessories or additional products you did not request such as warranties, tire protection and wheels and wine engraving. Ask the seller or finance manager what fees or charges you don’t understand and if they’re required by law.
These include: debt collection, credit card billing, debt settlement and relief, payday loans, credit repair, credit reporting agencies, identity theft .
Consumers facing debt collection now have additional protections under federal and state laws.
These include cordless and residential telephones, energy repairers and suppliers, cable and satellite.
These include: Repair problems, misleading contractors.
Before entering into a contract, shop around for estimates, check with the Better Business Bureau, vendors and neighbors for references.
Know your rights: You have three days after signing a renovation contract to terminate it.